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Adult Tertiary Mental Health Assessment and Treatment - Vancouver General Hospital

Provided by Vancouver Coastal Health

Mental health tertiary services are specialized services for people with serious and long-lasting mental illnesses. Some people may also have needs related to drugs or alcohol.
We provide 24-hour specialized in-depth assessment and treatment for people experiencing acute psychiatric symptoms who require a secure, specialized treatment environment.

Patients stay in the Willow Pavilion from between three to six months, depending on individual needs. People transition from this program to either a Tertiary Mental Health Rehabilitation Program or to community and residential mental health services available within Vancouver Coastal Health.

Eligibility:
  • 19+ with persistent psychiatric disorder
  • have needs related to drugs or alcohol
  • have psychiatric symptoms that affect day-to-day living
  • show ongoing behaviors that put self or others at risk
  • need a full assessment, treatment, stabilization and therapy
  • need more intensive program resources
  • have not responded to treatment in community or acute hospital care settings; or
  • are age 65+ and have severe symptoms of dementia and/or have mental illness complicated by age-related medical frailty

  • A referral is required - If your doctor does not have access to the referral forms, please have them call 604-675-2448 to start the referral process.

    604-675-2448

    Website: https://www.vch.ca/en/location...

    Willow Pavilion - Vancouver General Hospital - 805 W 12th Avenue, Vancouver, British Columbia, V5Z 1M9

    Service is available in English.

    Cost: No cost

    Referral options:

    • Social worker referral
    • Specialist referral
    • Health professional referral
    • ​This service requires a referral by a case manager
    • community mental health team or a psychiatrist in hospital.
    Associated Programs/Services

    Also offered by Vancouver Coastal Health:

    Just the closest matches listed. Click to see more!
    Availability

    Service area: Vancouver Coastal Health Area + show cities

    Service area cities: North Vancouver, Sechelt, Bella Bella, Squamish, West Vancouver, Lions Bay, Gibsons, Pender Harbour, Richmond, Pemberton, Vancouver, Bowen Island, Whistler, Bella Coola, and Powell River

    Service Types Provided
    Condition Specific Support
    Mental Health - Adult
    Ways to Access
    • Provided 1:1 in-person
    • Provided at a single location

    The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

    Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

    For general inquiries or for assistance, please email us:

    community-services@pathwaysbc.ca

    If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

    1. First Name
    2. Last Name
    3. Email
    4. In which city/town do you work?
    5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
    6. Employer Name (for office staff)
    7. Office Phone

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